Marshallv Posted April 12, 2018 Posted April 12, 2018 Has anyone run into an issue with copy and paste not working between two windows machines one is win 10 and the other is win 10 Enterprise both are 64 bit i started with 1.8.8 and that would not work so then tried updating to version 2 and i am now running the latest version 2.0.9 and it still wont let copy and paste i understand drag and drop is not implemented yet but i cant seem to get anything to work except mouse movements.
sholan Posted April 12, 2018 Posted April 12, 2018 Have you tried getting logs from the synergy where you try to paste ? You may be able to find an reason for this and submit it to the support (and here, for reference). Sidenote : You can get log by right-clicking the blue (maybe Cyan actually) background of synergy client.
Marshallv Posted April 13, 2018 Author Posted April 13, 2018 Ya i have sent in my log with a support ticket i was just hoping someone had ran into this problem before.
sholan Posted April 13, 2018 Posted April 13, 2018 1 hour ago, Marshallv said: Ya i have sent in my log with a support ticket i was just hoping someone had ran into this problem before. Can you share the log (or part of it) with the community ? Could be nice to have traces of the solution if support provides you with a solution we can all use when time has come.
Synergy Team Nick Bolton Posted April 16, 2018 Synergy Team Posted April 16, 2018 On 4/13/2018 at 12:20 PM, sholan said: Can you share the log (or part of it) with the community ? +1 we can't help you without logs.
Synergy Team Nick Bolton Posted April 17, 2018 Synergy Team Posted April 17, 2018 @Marshallv Please could you send us your log links? Make sure you don't paste the actual log content.
Marshallv Posted April 17, 2018 Author Posted April 17, 2018 This log is from my main pc https://pastebin.com/5Q9uyhgR
Synergy Team Nick Bolton Posted April 18, 2018 Synergy Team Posted April 18, 2018 @Marshallv Please could you try restarting the background services on both computers?
Marshallv Posted April 18, 2018 Author Posted April 18, 2018 Both machines have been restarted since being installed and both at the same time and it still does now work i have a feeling it has to do with the main pc that is running Windows 10 Enterprise something is disabled or turned off by default.
Synergy Team Nick Bolton Posted April 19, 2018 Synergy Team Posted April 19, 2018 On 4/17/2018 at 3:53 PM, Marshallv said: This log is from my main pc https://pastebin.com/5Q9uyhgR That log looks incomplete, and we need to see both. Could you share the log links directly from Synergy 2? Should look something like... https://synergy-logs.symless.com/.../logs/1234-56789.log https://synergy-logs.symless.com/.../logs/9876-54321.log
Marshallv Posted April 20, 2018 Author Posted April 20, 2018 Main PC= DESKTOP-FB6SAH4 https://synergy-logs.symless.com/1aff8b1c19300f378f0806b618c1ea5e/logs/56113-2018-04-20T05-04-54.log https://synergy-logs.symless.com/1aff8b1c19300f378f0806b618c1ea5e/logs/56113-2018-04-20T05-07-30.log
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