adunker Posted March 13, 2018 Share Posted March 13, 2018 Often when I take my laptop with me on the go and then return to my normal workflow at home, it fails to have Synergy start working again. I have to open the Services page, find Synergy, andrestart the Synergy service. Then it will work. If this could be a simple button press in the Synergy app it would be so much easier. Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 13, 2018 Share Posted March 13, 2018 Then I think you will like version 2.0.7 released yesterday. See if it works for you. Link to comment Share on other sites More sharing options...
adunker Posted March 13, 2018 Author Share Posted March 13, 2018 11 minutes ago, GranPaSmurf said: Then I think you will like version 2.0.7 released yesterday. See if it works for you. I actually updated my machines yesterday. Still had to manually restart the service today. Gave it a couple minutes to see if it would connect, and it didn't until I did the manually restart. Is there something I'm missing because I didn't see any options or ways to have it do that for me. Also don't see anything in this regard in the patch notes: https://symless.com/blog/synergy-207 Does clicking disable / re-enable functionally do the same thing? Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 13, 2018 Share Posted March 13, 2018 Synergy should autostart when Windows starts up.Maybe the installation got corrupted. I only tried the disable/enable once: it worked fine then. Synergy has always left behind files that sometimes mess up a new installation. I always use and recommend a clean install. If you just did an update in place, I'd say your next step is to start over. Windows Un-Install then search the drive for any left over traces of "Synergy", delete them, then re-download the msi and try again Also, having to restart after Windows reboot is an issue. Start a ticket with support, https://symless.com/contact/customer-support Link to comment Share on other sites More sharing options...
adunker Posted March 13, 2018 Author Share Posted March 13, 2018 26 minutes ago, GranPaSmurf said: Synergy should autostart when Windows starts up.Maybe the installation got corrupted. I only tried the disable/enable once: it worked fine then. Synergy has always left behind files that sometimes mess up a new installation. I always use and recommend a clean install. If you just did an update in place, I'd say your next step is to start over. Windows Un-Install then search the drive for any left over traces of "Synergy", delete them, then re-download the msi and try again Also, having to restart after Windows reboot is an issue. Start a ticket with support, https://symless.com/contact/customer-support When you say windows starts up as in booting? Or during a lock/unlock scenario? My use case is I'm out using my laptop somewhere else, come back, and dock it at home and connect it to the home network. Synergy runs fine after a full reboot, but it's 10x easier to restart the service. What is the process that should be auto restarting the service? Link to comment Share on other sites More sharing options...
stuart macmillan Posted March 14, 2018 Share Posted March 14, 2018 I’m never a fan of creating a button to fix a bug. There are a few issues with the synergy service and I think they should use their time in sorting those out. That being said it is quite a pain having to start/stop/restart services that are buggy. If it is a huge problem in your life you could always write a script or app to do this for you. Stuart Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 14, 2018 Share Posted March 14, 2018 Elsewhere on the forum Linux users posted how to write a brief script for Linux computers. Check here: https://symless.com/forums/topic/5371-synergy-2-unofficial-edition-2-documentation/ scroll to 'manually restarting services' stuart, I have machine that gives me trouble with every update. It's an old Win 7(32 bit) with limited resources. In Windows I created a shortcut in the taskbar to 'component services' so I could quickly restart the Synergy service. After a couple of days it seems I don't have to use it anymore but I leave the shortcut there, ready for the next update hassles. Also, a 'quick and dirty' trick is to open the Synergy UI of a different machine. Mouse over and grab one of the screens displayed and move it away. No longer touching. Then move it back. That should restart the Synergy core on both machines. Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 14, 2018 Share Posted March 14, 2018 14 hours ago, adunker said: When you say windows starts up as in booting? Or during a lock/unlock scenario? My use case is I'm out using my laptop somewhere else, come back, and dock it at home and connect it to the home network. Synergy runs fine after a full reboot, but it's 10x easier to restart the service. What is the process that should be auto restarting the service? I don't have any experience with the scenario you describe. But thinking about it, that's no different than starting up a client in your network that's already set up in Synergy, right? I would think that when the laptop is turned on, while in router range, Synergy would detect it and you should be 'good-to-go.' But you're saying that doesn't happen, right? So, does the Synergy UI show the laptop at all? Gray? Gray and 'searching?' Link to comment Share on other sites More sharing options...
adunker Posted March 14, 2018 Author Share Posted March 14, 2018 8 hours ago, stuart macmillan said: I’m never a fan of creating a button to fix a bug. There are a few issues with the synergy service and I think they should use their time in sorting those out. That being said it is quite a pain having to start/stop/restart services that are buggy. If it is a huge problem in your life you could always write a script or app to do this for you. Stuart Stuart, I totally agree if it's not an issue, but since the functionality isn't there, it's annoying to have to go out of the way to support the software. Like a menu option, or an option in the taskbar to restart the service would be great. 4 hours ago, GranPaSmurf said: I don't have any experience with the scenario you describe. But thinking about it, that's no different than starting up a client in your network that's already set up in Synergy, right? I would think that when the laptop is turned on, while in router range, Synergy would detect it and you should be 'good-to-go.' But you're saying that doesn't happen, right? So, does the Synergy UI show the laptop at all? Gray? Gray and 'searching?' I plug mine in over ethernet, but yes, same scenario. And it's generally not good to go. The Synergy UI does show the laptop, and I think it's generally gray and searching, but I don't understand the meaning of the Synergy UI because half the time when everything is working they're showing different things. Link to comment Share on other sites More sharing options...
GranPaSmurf Posted March 14, 2018 Share Posted March 14, 2018 Yeah, it's a bug. They're working on it. Ignore that part. If it is showing in the UI, then you can move them around and make them touch and such. Another quick trick is to separate the images for a few seconds, then replace them touching. That should restart Synergy core on both machines. Link to comment Share on other sites More sharing options...
adunker Posted March 14, 2018 Author Share Posted March 14, 2018 39 minutes ago, GranPaSmurf said: Yeah, it's a bug. They're working on it. Ignore that part. If it is showing in the UI, then you can move them around and make them touch and such. Another quick trick is to separate the images for a few seconds, then replace them touching. That should restart Synergy core on both machines. Browsing on the forums I picked up on this and that definitely seems to fix the issue. Just wish this might have been a bit more intuitive of a way to accomplish this. Link to comment Share on other sites More sharing options...
Cheryl Lomedico Posted March 15, 2018 Share Posted March 15, 2018 still getting a re-connection problem when my laptop (win10) is woken up due to inactivity > 10 mins and goes to sleep. I wake up my laptop and click on the enter key to wake up my imac (sierra). Client on the laptop tries to re-connect but doesn't. I have to go to services to restart synergy. This problem with waking up and re-connecting to imac has been happening for awhile with version 2. Link to comment Share on other sites More sharing options...
adunker Posted March 15, 2018 Author Share Posted March 15, 2018 49 minutes ago, Cheryl Lomedico said: still getting a re-connection problem when my laptop (win10) is woken up due to inactivity > 10 mins and goes to sleep. I wake up my laptop and click on the enter key to wake up my imac (sierra). Client on the laptop tries to re-connect but doesn't. I have to go to services to restart synergy. This problem with waking up and re-connecting to imac has been happening for awhile with version 2. The UI adjustment trick works great for me if you can try that. I would love if the devs added an option in the tray icon to effectively do the same thing. Link to comment Share on other sites More sharing options...
Cheryl Lomedico Posted March 15, 2018 Share Posted March 15, 2018 explain what you mean by "UI adjustment trick"... Link to comment Share on other sites More sharing options...
adunker Posted March 15, 2018 Author Share Posted March 15, 2018 1 hour ago, Cheryl Lomedico said: explain what you mean by "UI adjustment trick"... If you click and drag the 'screens' to a different position and back again, it essentially does the equivalent of restarting the services apparently. Works for me. Link to comment Share on other sites More sharing options...
Cheryl Lomedico Posted March 15, 2018 Share Posted March 15, 2018 That is what I thought you meant. I did try that actually and it still didn't re-connect. Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted March 18, 2018 Synergy Team Share Posted March 18, 2018 Could you try disable and then re-enable from the tray icon? You'll need 2.0.7 to do this. Link to comment Share on other sites More sharing options...
Cheryl Lomedico Posted April 2, 2018 Share Posted April 2, 2018 Version 2.0.8 is working well. The issues when waking the windows 10 up from sleep and then trying to go to the mac and waking the screen is working now. I also was successful undocking Win10 laptop, go to a meeting, come back and re-dock it, sign into Win10 and waking screen on mac. Thanks for making the simple tasks work. Link to comment Share on other sites More sharing options...
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