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Synergy Won't Run on OSX 10.10.5


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I have just purchased and downloaded the latest version of Synergy 2 for Mac. When I double click to install Synergy after the dmg is mounted, I get a popup with the error "Synergy cannot be opened because of a problem." Below is the information shown in the Report / Details section. This is pretty disappointing as I just bought this and, not being able to run it, have spent the money for nothing.

Process:               synergy-config [1587]
Path:                  /Volumes/VOLUME/Synergy.app/Contents/MacOS/synergy-config
Identifier:            synergy
Version:               ???
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           synergy-config [1587]
User ID:               2144988406

Date/Time:             2018-01-05 15:26:16.359 -0800
OS Version:            Mac OS X 10.10.5 (14F2511)
Report Version:        11
Anonymous UUID:        9CCB34A1-E9D7-852A-E566-52C0774FA850


Time Awake Since Boot: 440 seconds

Crashed Thread:        0

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Symbol not found: __os_log_default
  Referenced from: /Volumes/VOLUME/Synergy.app/Contents/MacOS/synergy-config
  Expected in: /usr/lib/libSystem.B.dylib
 in /Volumes/VOLUME/Synergy.app/Contents/MacOS/synergy-config

Binary Images:
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Kelvin Tran
2 hours ago, schmick said:

I upgraded to macOS High Sierra (10.13.2), and now Synergy installs and runs without issue.

It's probably going to be caused by old operating system incompatibilities, but even then, 10.10 is only Yosemite.

@Nick Bolton, why isn't 10.10 supported? Yosemite only came out ~3 years ago.

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  • 3 weeks later...
  • Synergy Team
Nick Bolton
On 06/01/2018 at 2:53 AM, Kelvin Tran said:

@Nick Bolton, why isn't 10.10 supported? Yosemite only came out ~3 years ago.

Time and resource constraints. Apple makes it hard for developers to support older OSs when you're using low-level APIs. We will be adding this in 2.1 though, as about 2% of our Mac users still have 10.10 (63% of Mac users use 10.13).

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Kelvin Tran
14 minutes ago, Nick Bolton said:

63% of Mac users use 10.13).

Well, of course. If there's one thing Apple's successful at, it's that they are very good at convincing users to upgrade.

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  • 1 month later...

Just saw the new latest stable release 2.0.7 and gave it a try. Still won't install on Yosemite 10.10.5.

Unfortunately, I cannot upgrade this older Mac any further (to Sierra). Apple decided to no longer support it with the newer macOSs. 

So it looks like I am stuck with a non-usable Pro version of Synergy until version 2.1 is released? Any idea when that release will be available? Is there an older version of Synergy I can download and use in the meantime?

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  • 1 month later...

still not running on yosemite 10.0.3 vs synergy 1.9.1. I have purchased a license "for life" and there is now a 2.0 and 2.1 that would maybe work between ubuntu server and osx client. great. Purchase another time and test, if does not work, the support is what we see here. I dont want refund, just wanted it to work as told. If it does not work on mac, simply delete the osx version from the website. so we, customers, dont even bother trying to configure it. BTW I have received this, and cannot upgrade to synergy 2 pro myself alone:

 

If you have already purchased Synergy 1 or Synergy 2 Basic, your account will be upgraded to Synergy 2 Pro.

Edited by M Matos
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  • 4 years later...
Albert Kinng

I need it to run on Yosemite 10.10 too. please let me know if any solution has been found. I can't upgrade my system. I bought Synergy for my three computers, the Ubuntu and Mac Mini M1 are running fine, but the Mac Mini 2011 is not even letting me install Synergy. Maybe a legacy version will help? please help me here.

Maybe a client app only. I just need to add it to my other machines. can you make that happen?

Edited by Albert Kinng
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  • 3 weeks later...
Albert Kinng

I Talk with Support, and I was able to installed it on a Mac Mini 2012 running 10.10.5 but it doesn't find any other machine on the network! Even the Mac with Ubuntu 22 can't find the Mac either! any help on server set up will be appreciated.

Screen Shot 2022-08-12 at 2.02.15 PM.png

Screenshot from 2022-08-12 14-02-39.png

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