James Hessin Posted December 31, 2017 Share Posted December 31, 2017 I have used synergy 1 for a while to great effect. I rarely have a problem setting it up (occasionally I would need to restart the service or something). The mouse and keyboard work great across from my Mac to PC and vise versa. That being said when I updated to Synergy 2 I expected a bit of a hiccup - however what I have found is that the lag that it introduces makes it impractical at best and unusable at worst. Sometimes the mouse cursor will make it halfway across the screen smoothly before freezing - but usually it will only make it a quarter of the distance before coming to a grinding halt. I'm not sure what the cause of this lag is, but it is not even close to as prevalent when using synergy 1 - which I have returned to until these bugs can be worked out of synergy 2. Link to comment Share on other sites More sharing options...
Benneke Posted December 31, 2017 Share Posted December 31, 2017 I have the same issue on one computer (windows 10 x64). The other one (Windows 10 also) has no lag, and my osx high sierra has no lag either. Have no clue on what is making this happen. The lagging comp is the one with the best specs but has also the most processes running. Haven't tried synergy 1 on that comp at the moment. Link to comment Share on other sites More sharing options...
Aaron Dunlap Posted January 2, 2018 Share Posted January 2, 2018 I have this same issue, which I mentioned in another thread that apparently got deleted. I can't understand why other than the fact that it didn't paint Synergy 2 in a favorable light. I use Synergy on a daily basis for work. I gladly purchased version 1 and 2, however I cannot use version 2 at all because of the performance issues. My hope was that the problems would get discussed and addressed in the thread I started, but hopefully they will be here. Link to comment Share on other sites More sharing options...
Benneke Posted January 2, 2018 Share Posted January 2, 2018 Yes indeed. This is a great product but maybe tested a little too less to be usable at the beginning of version 2. I love the features. I tried to remove not daily used programs that could maybe use some processes (remote desktop, virtualbox, vnc). I don't have any technical skill to understand what the problems can be, can just try... it lagged much on one comp and not the other but they have same version off legit windows 10 with latest updates. The support just told me they have not enough people to give this kind off support and redirected me to this forum. Commercial thing, they offered me to refund my order if I wanted. I think this company has great ideas, great devs but maybe a little to less time. That said I could reuse synergy 1.8 bit decided to just plug in a keyboard and mouse for when I need it until the lag is fixed Have a great day/night depending on where you love and happy new year to all! Link to comment Share on other sites More sharing options...
Myst Posted January 2, 2018 Share Posted January 2, 2018 Same for me. To be more accurate, the lag especially happens when changing from 1 screen to another (in my case it's a Windows/MacOS). The delay is close to 1 second which makes Synergy 2 totally broken UX-wise. Still waiting for my refund. In the meantime, i'm using good ol' Synergy 1 which still works great. Link to comment Share on other sites More sharing options...
Myst Posted January 2, 2018 Share Posted January 2, 2018 Also, I really don't get why the handling of Synergy2 has to go through an external service. It's efficient as a anti-hack solution, I GET IT, but what good does it do if it turns your product to total crap? (question is rhetorical). Link to comment Share on other sites More sharing options...
Preston Posted January 2, 2018 Share Posted January 2, 2018 I just upgraded to Synergy 2 and when using it on my 2 Mac's I get severe mouse and keyboard lag when sharing them on the other Mac. I also don't understand how I can configure the app anymore (probably a question for a new post). I used to have it set up so I'd have to hold a key before the mouse could switch to the other Mac but I see no were to change settings. Link to comment Share on other sites More sharing options...
eth0 Posted January 2, 2018 Share Posted January 2, 2018 45 minutes ago, Preston said: I see no were to change settings. That's because there isn't any configuration, not until version 2.1 which should come out in a few weeks. The new Synergy is meant to allow non-tech users to set it up more easily by making them tinker with systemd config files, terminal commands and registry keys. Link to comment Share on other sites More sharing options...
mavetick Posted March 18, 2018 Share Posted March 18, 2018 Hello , any news on this issue i have win 10 and win 7 While moving mouse everything is ok While doings someting like typing or draging windows i have a sever mose lag. Synergy 1 was ok . Link to comment Share on other sites More sharing options...
mavetick Posted March 21, 2018 Share Posted March 21, 2018 UPDATE: I switched from WIFI to ETHERNET and everything is fine now) Link to comment Share on other sites More sharing options...
Benneke Posted March 21, 2018 Share Posted March 21, 2018 Hello, I was already in ethernet, both comps connected on the same gigabit router. What version do you use ? I switched back to synergy 1 because off that lag... Link to comment Share on other sites More sharing options...
ewokninja Posted March 23, 2018 Share Posted March 23, 2018 I'm having the same problems with lag and delay as the mouse cursor transitions from one system to the next. I've gone back to v1 and it's significantly better. Keeping my fingers crossed for a fix soon! Link to comment Share on other sites More sharing options...
DaveSF Posted March 30, 2018 Share Posted March 30, 2018 Hello, Same issue here - I was showing off to my colleagues about finding the perfect solution for my Win10 / Ubuntu dual system setup, but the keystrokes sometimes slow down dramatically. Any suggestions? I'm running it as root in the Ubuntu box. Thanks! Link to comment Share on other sites More sharing options...
Aaron Dunlap Posted March 31, 2018 Share Posted March 31, 2018 3 hours ago, DaveSF said: Hello, Same issue here - I was showing off to my colleagues about finding the perfect solution for my Win10 / Ubuntu dual system setup, but the keystrokes sometimes slow down dramatically. Any suggestions? I'm running it as root in the Ubuntu box. Thanks! Yeah, go back to version 1. It still works flawlessly. Link to comment Share on other sites More sharing options...
jakeface1 Posted April 1, 2018 Share Posted April 1, 2018 I had the same issue at launch of Synergy 2 and went back to version 1. Link to comment Share on other sites More sharing options...
GranPaSmurf Posted April 2, 2018 Share Posted April 2, 2018 The mouse lag and stutter can be from several causes. Be sure to post your case with support. Report your experience to support. Send logs for each machine. Trouble tickets drive development. https://symless.com/contact/customer-support Sometimes the cause is Synergy. The usual troubleshooting steps usually help. Stop/start Synergy service - Temporarily re-arrange screens displayed in the UI - Re-boot computers - Clean uninstall/reinstall. In other cases the issue originates within the OS. Obviously something is chewing up the resources of a machine. In my own case it was an old Win 7 (32) that was begging for an HD de-frag. Report your experience to support. Send logs for each machine. Trouble tickets drive development. Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted April 2, 2018 Synergy Team Share Posted April 2, 2018 Often it’s other apps that cause this too; there’s a Qt bug that affects many apps, causing ping spikes on Mac. Link to comment Share on other sites More sharing options...
Gatsby Posted April 8, 2018 Share Posted April 8, 2018 Yeap. I agree with most of guys here. I bought Synergy 2 about two months ago to go latest version, but had to go back to Synergy 1. The lagging in Synergy 2 makes it useless. Like Nick, CEO of Symless, said, there could be multiple reasons for this. However, if I just compare Synergy 1 and 2, Synergy 1 is way more stable than 2. I just retried Synergy 2 with some hope, but I have to go back to Synergy 1. Don't buy Synergy 2 yet unless you're super patient. just stick to Synergy 1. Link to comment Share on other sites More sharing options...
Gatsby Posted April 8, 2018 Share Posted April 8, 2018 Yeap. I agree with most of guys here. I bought Synergy 2 about two months ago to go latest version, but had to go back to Synergy 1. The lagging in Synergy 2 makes it useless. Like Nick, CEO of Symless, said, there could be multiple reasons for this. However, if I just compare Synergy 1 and 2, Synergy 1 is way more stable than 2. I just retried Synergy 2 with some hope, but I have to go back to Synergy 1. Don't buy Synergy 2 yet unless you're super patient. just stick to Synergy 1. BTW, Synergy 2 uses more CPU resource than Synergy 1 based on what I have seen. Link to comment Share on other sites More sharing options...
JDDoesIT Posted April 9, 2018 Share Posted April 9, 2018 I am all about complaints. Let's hear em. But if you want tem to go away you have to frame it in a manner that gives people what they need to remove said complaint. Here is what does NOT help... Silent reversion: can't know how bad of an impact a problem is causing if people just roll back and say nothing Wounded dog: Complain loudly but will not give data to help the problem be located Just venting: This helps in bars with a beer in your hand, but not in making a product better Here is what DOES help... Details: If you feel as if you are over-explaining then you are probably right on par. Let what is not needed get weeded out. Topography: Tell how you are connected Environment: What is running on your system. My work and gaming systems have different things that cause different problems. We all want this to work. If you find an issue, don't let it go until you at least see it recognized and ranked in importance. And if you are asked for more give more until they tell you to stop. Link to comment Share on other sites More sharing options...
Colin MacLeod Posted May 7, 2018 Share Posted May 7, 2018 Yeah, I just upgraded to Synergy 2 Pro and can report the same. Mouse is really painful to use on a mac client. I'm using ethernet (was using wifi) and it's still pretty unusable Link to comment Share on other sites More sharing options...
Colin MacLeod Posted May 7, 2018 Share Posted May 7, 2018 (My setup is Windows 10 providing native mouse/keyboard to macOS High Sierra.) Link to comment Share on other sites More sharing options...
Texaszman Posted November 12, 2018 Share Posted November 12, 2018 On Synergy 2.012 Beta. All the same problems outlined in Dec 2017 STILL existing on my Windows 10 Pro / Mac as outlined by everyone else. Mac on wifi or ethernet does the same thing. Link to comment Share on other sites More sharing options...
Guest Posted November 15, 2018 Share Posted November 15, 2018 Some users have installed Synergy 2 Beta without knowing that it's now a beta version. It's still at the early prototyping stage and contains many bugs. You may not be aware that Synergy 1 is actually the current stable version. So if this is the case, please could you switch to Synergy 1? Make sure you uninstall Synergy 2 Beta. Link to comment Share on other sites More sharing options...
Myst Posted November 15, 2018 Share Posted November 15, 2018 I agree about the product being advertised in beta, but there is a difference between "having some minor bugs here and there" and "not usable because of some critical malfunction". To me this product should be labeled as an alpha version. If the Synergy2 beta was free, or part of a more gentle beta program (aka not making the user pay the full price for it), this point would be indeed moot but that's not the case. I dont have a PR degree, but asking users to uninstall something THEY PAID FOR and go back to the older version wich they also paid for is just not the commercial statement you want to make :-| Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.