Blank config screen

[Jamison_]

Well, I had a topic in the beta opened, but they closed that. So I now have re-installed on linux (4th time) and it still doesn’t work.

 

Log for Win 10 64-bit machine hre : https://synergy-logs.symless.com/2017-11-08/8907-2017-11-08T17-05-56.log

Synergy on Linux (Mint) machine is just a blank synergy screen - no interacting, including right clicking for log. 

Feel a bit high and dry as I was trying to help get this to work when in the beta stage.

 

Do we still have to restart services and open firewall, etc. to maybe get it to work?

 

 

[Kelvin Tran]

So is this an issue with the beta release or the stable 2.0.0 release?

[Jamison_]

The latest release. Downloaded and installed and this is what I am seeing (what I described above).

 

[Jamison_]

linux logs:

 

https://pastebin.com/XPbdEngy

https://pastebin.com/JMnDVTDS

 

[Kelvin Tran]

Can you screenshot both devices' interfaces so that we can further troubleshoot this issue?

[Jamison_]

linux: (windows will be a sec)

 

windows initially: 

 

then after clicking retry: 

 

 

then it reverts back to the first screen.

[ofey]

Following.

Mine does the same.

[#Jp]

+1 Mine does the same.

[Jamison_]

Not sure if it matters, but I can ping each machine from the other.

 

[DannyF]

+1 Same

[#Jp]

S2 isn't really working for me right now and have spent so much time tinkering that it's being counter productive so I temporarily switched to ShareMouse (it shares the keyboard too tbc). I'll be on the lookout for future updates because I still believe in this products direction.

[Jamison_]

5 minutes ago, #Jp said:

S2 isn't really working for me right now and have spent so much time tinkering that it's being counter productive so I temporarily switched to ShareMouse (it shares the keyboard too tbc). I'll be on the lookout for future updates because I still believe in this products direction.

I checked it out - looks like no linux support on ShareMouse. 

[#Jp]

2 minutes ago, Jamison_ said:

I checked it out - looks like no linux support on ShareMouse. 

Ah yes. Sorry I really didn't check for linux as I am working with a mac and pc. Thanks for pointing it out

[blzrdwzrd]

Judging from the logs being produced by my client, they're doing backend api work... ¯\_(⊙︿⊙)_/¯

 

https://synergy-logs.symless.com/2017-11-09/10806-2017-11-08T21-05-43.log

[FireFrenzy]

Mine just intermittently doesnt connect, all the computers are visible but nothing happens, they try and log in but then nothing relevant happens...

Have rolled back to 1.8.8 until i guess 2.1 or something happens involving a supposed fix

[DannyF]

2 hours ago, FireFrenzy said:

Have rolled back to 1.8.8 until i guess 2.1 or something happens involving a supposed fix

Wish I could, can't find anywhere to download the earlier "legacy" version...

[Jamison_]

2 hours ago, FireFrenzy said:

Mine just intermittently doesnt connect, all the computers are visible but nothing happens, they try and log in but then nothing relevant happens...

Have rolled back to 1.8.8 until i guess 2.1 or something happens involving a supposed fix

Are you trying  between Linux and Windows?

[awgneo]

same

[d34dpuull]

20 hours ago, Jamison_ said:

linux: (windows will be a sec)

 

windows initially: 

 

then after clicking retry: 

 

 

then it reverts back to the first screen.

I had the same issue, when I clicked on the "Retry" I randomly clicked on the server screen also if there was nothing in the screen and it connected but it was intermittent .

My "server" is windows 10 and the client Linux RHEL 7.3, in any case I reverted back to version 1 and asked for a refund.

I also do not like the auto settings by connecting to their cloud and the fact that they do not have 32 bit versions also.

I hope to see these issues gone in a few months and have to option to set it up manually with no internet needed and also see the 32 bit versions.

[FireFrenzy]

Nope i am on 2 instances of win10 64 Pro

[blzrdwzrd]

50 minutes ago, d34dpuull said:

I had the same issue, when I clicked on the "Retry" I randomly clicked on the server screen also if there was nothing in the screen and it connected but it was intermittent .

My "server" is windows 10 and the client Linux RHEL 7.3, in any case I reverted back to version 1 and asked for a refund.

I also do not like the auto settings by connecting to their cloud and the fact that they do not have 32 bit versions also.

I hope to see these issues gone in a few months and have to option to set it up manually with no internet needed and also see the 32 bit versions.

Agreed, offline usage is a key feature IMO.

[Nick Bolton]

On 09/11/2017 at 6:33 PM, DannyF said:

Wish I could, can't find anywhere to download the earlier "legacy" version...

Please email us if you need Synergy 1: support@symless.com