louiszgm Posted November 4, 2017 Share Posted November 4, 2017 I am synergy 1 pro user. but i want to update to synergy 2. how much should i pay to update? Link to comment Share on other sites More sharing options...
Kelvin Tran Posted November 4, 2017 Share Posted November 4, 2017 Fine. You all have been asking and begging for information on this. The man himself, @Nick Bolton, has raised his magic wand and declared that the Harry Potter world is now rea- Wait. That's not what he declared? Oh, that's right! He declared that all those who bought Synergy 1 when "Lifetime Access" instead of "Lifetime Access to Synergy 1" will receive a FREE upgrade. That's right, a FREE upgrade to Synergy 2! You're probably sitting there thinking - after all these months? Just out of nowhere? Free? There's gotta be a catch. And to those guys, you're right. You will have to email service@symless.com (careful to not flood those guys) when the final release comes out to claim your license, as your purchase date and license details will have to be confirmed by the guys over at Symless. So, to summarize, for all those asking, those who bought it while the license stated that you would receive Lifetime Access will be acknowledged and the license will be honored. Link to comment Share on other sites More sharing options...
neky92 Posted November 8, 2017 Share Posted November 8, 2017 I tried clicking the upgrade to pro button on my synergy 1, and on the next page it says "One-time payment with lifetime download access to Synergy 2." However, when I return to my account page, it says Synergy 1 Pro in transactions (I haven't payed yet), so is there a way to upgrade to 2 from 1 or I can only buy it separately? Link to comment Share on other sites More sharing options...
Kelvin Tran Posted November 8, 2017 Share Posted November 8, 2017 1 hour ago, neky92 said: I tried clicking the upgrade to pro button on my synergy 1, and on the next page it says "One-time payment with lifetime download access to Synergy 2." However, when I return to my account page, it says Synergy 1 Pro in transactions (I haven't payed yet), so is there a way to upgrade to 2 from 1 or I can only buy it separately? What upgrade to Pro button? Synergy 2 is in no way related to Synergy 1 and is a separate purchase. Link to comment Share on other sites More sharing options...
jaap aarts Posted November 8, 2017 Share Posted November 8, 2017 try contacting symless at service@symless.com Link to comment Share on other sites More sharing options...
cua Posted November 8, 2017 Share Posted November 8, 2017 I also did this this morning after seeing that the new version was supposed to be available. I assumed since I couldn't see the link to version 2 I had to upgrade to access the download. It had the same message "One-time payment with lifetime download access to Synergy 2" Please advise. Link to comment Share on other sites More sharing options...
hiphopbros Posted November 15, 2017 Share Posted November 15, 2017 I'm using synergy 1 pro version. I can't find the upgrading feature in pricing page. Do I have to pay all money again for the new version or is that anything like upgrading discount like all others do in the world? Finally, should I have to upgrade? I can't find any reason to upgrade. Is it better security? Link to comment Share on other sites More sharing options...
hiphopbros Posted November 15, 2017 Share Posted November 15, 2017 I'm using synergy 1 pro version. I can't find the upgrading feature in pricing page. Do I have to pay all money again for the new version or is that anything like upgrading discount like all others do in the world? Finally, should I have to upgrade? I can't find any reason to upgrade. Is it better security? Link to comment Share on other sites More sharing options...
Dark Force Posted November 15, 2017 Share Posted November 15, 2017 I'd be interested to know this as well. Thanks! Link to comment Share on other sites More sharing options...
Kelvin Tran Posted November 16, 2017 Share Posted November 16, 2017 There are new features and enhanced (more stable and more secure) SSL available with both Basic and Pro. The biggest single change, however, is not anything that enhances functionality; rather the new auto-configuration and the new interface. The choice to upgrade will be left up to you though. Link to comment Share on other sites More sharing options...
hiphopbros Posted November 16, 2017 Share Posted November 16, 2017 Okay, 2 is more secure. good. Does it mean that synergy 1 pro is less secure than 2 basic and pro?? Then Am I using synergy 1 pro in danger of the hack? Link to comment Share on other sites More sharing options...
timmy1 Posted November 16, 2017 Share Posted November 16, 2017 i bought version 2 but when i go download page it shows only version 1 Link to comment Share on other sites More sharing options...
hiphopbros Posted November 16, 2017 Share Posted November 16, 2017 What's going on here? What's wrong with them? Link to comment Share on other sites More sharing options...
Kelvin Tran Posted November 16, 2017 Share Posted November 16, 2017 2 hours ago, timmy1 said: i bought version 2 but when i go download page it shows only version 1 Email service@symless.com. They can help you fix the issue with not being able to download Synergy 2. Link to comment Share on other sites More sharing options...
Kelvin Tran Posted November 16, 2017 Share Posted November 16, 2017 5 hours ago, hiphopbros said: Okay, 2 is more secure. good. Does it mean that synergy 1 pro is less secure than 2 basic and pro?? Then Am I using synergy 1 pro in danger of the hack? It's not a "hack" of any sort, it's just newer technologies in use and refined. That's all, really. They've just refined the technologies, but Synergy 1 was never "insecure" to begin with. Link to comment Share on other sites More sharing options...
Tito Posted November 16, 2017 Share Posted November 16, 2017 Ditto Link to comment Share on other sites More sharing options...
hiphopbros Posted November 17, 2017 Share Posted November 17, 2017 aroro wrote a reply complaining about synergy 2. I got it from email. Then I came here and no his comment remaining here. What's wrong? Link to comment Share on other sites More sharing options...
Tito Posted November 17, 2017 Share Posted November 17, 2017 I saw that too. My guess is that the message was outside forum rules or perhaps he just calmed down and deleted it himself.. Link to comment Share on other sites More sharing options...
hiphopbros Posted November 17, 2017 Share Posted November 17, 2017 Yeah, it was quite honest review cursing synergy 2. I hope he wrote the reply again without offensive words. Link to comment Share on other sites More sharing options...
Claudius Ellsel Posted November 17, 2017 Share Posted November 17, 2017 They said that users would get it for free, but I often those posts got deleted afterwards and now they are offering it again paid. I hope they are still true to their words. Link to comment Share on other sites More sharing options...
Claudius Ellsel Posted November 17, 2017 Share Posted November 17, 2017 Unfortunately most threads regarding this topic have been removed afterwards, I hope this won't happen to this one. In one of them some people including me have been promised to get instant free access to the Synergy 2 Beta, which did not happen (I did not complain about it, since the thread got removed and I decided just to wait). I purchased a license including all future upgrades which was changed silently to only cover Synergy 1 Pro. I ask you to change that back. The reason I am writing this is because I got an E-Mail stating that Synergy 2 got released asking me to pay 29$ to upgrade. Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted November 17, 2017 Synergy Team Share Posted November 17, 2017 If you have lifetime access, please email service@symless.com to get the issue resolved. Link to comment Share on other sites More sharing options...
compmas2 Posted November 17, 2017 Share Posted November 17, 2017 I remember a forum post where Nick Bolton said he would "take care of existing users" and in the same post they said it would be a free upgrade. What happened? Also if I had known that wasn't true then I would have jumped in with the early access beta for $5 which is now closed. It seems like the communicate to existing customers was not done very well. I hope they inform everyone exactly what is going on with pricing. Link to comment Share on other sites More sharing options...
Jerry00 Posted November 17, 2017 Share Posted November 17, 2017 Good question. I don't recall a distinction between when I purchased the original Pro license about being limited to v1. I thought we were purchasing lifetime upgrades for everything. Link to comment Share on other sites More sharing options...
Jerry00 Posted November 17, 2017 Share Posted November 17, 2017 I don't recall a limit on the "lifetime" upgrades when I purchased Pro for v1 many years ago. I would have thought v2 would be included for us old-timers. Link to comment Share on other sites More sharing options...
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