Can't connect/login on Windows 10 x64 pro

[cguerra]

12 minutes ago, cguerra said:

I am having the same exact issue all of a sudden, was presented with a signin and now signed in, after failing the first time, but now both boxes are black and not green as it used to be, came to the forums to see if others having an issue.

 

Nothing in my environment has changed.

Log:

[ UI ] [2017-08-25T14:36:20] WARNNIG: no font file: Raleway.otf

[ UI ] [2017-08-25T14:36:20] INFO: log filename: C:/Users/cguerra/AppData/Local/Symless/Synergy/synergy.log

[ UI ] [2017-08-25T14:36:22] DEBUG: new added screen pos: 257 161

[ UI ] [2017-08-25T14:36:23] DEBUG: Profile ID: 56 name: default

[ UI ] [2017-08-25T14:36:23] ERROR: Reply status code: 403

[ UI ] [2017-08-25T14:36:23] ERROR: Reply error message: Profile belongs to another user

[ UI ] [2017-08-25T14:36:24] DEBUG: current version is update to date

[ UI ] [2017-08-25T14:36:24] ERROR: Reply status code: 403

[ UI ] [2017-08-25T14:36:24] ERROR: Reply error message: Invalid session token

[ UI ] [2017-08-25T14:37:18] DEBUG: new added screen pos: 257 161

[ UI ] [2017-08-25T14:37:18] DEBUG: Profile ID: 56 name: default

[ UI ] [2017-08-25T14:37:19] INFO: write configuration file complete

[Core] [2017-08-25T14:37:19] INFO: drag and drop enabled

[Core] [2017-08-25T14:37:19] DEBUG: opening configuration "C:/Users/cguerra/AppData/Local/Symless/Synergy/synergy.conf"

[Core] [2017-08-25T14:37:19] DEBUG: configuration read successfully

[Core] [2017-08-25T14:37:19] DEBUG: screen shape: 0,0 1920x1080

[Core] [2017-08-25T14:37:19] DEBUG: window is 0x00010ace

[Core] [2017-08-25T14:37:19] DEBUG: using desktop for drop target: C:\Users\cguerra\Desktop

[Core] [2017-08-25T14:37:19] DEBUG: adopting new buffer

[Core] [2017-08-25T14:37:19] DEBUG: opened display

[Core] [2017-08-25T14:37:19] DEBUG: active sides: 8

[Core] [2017-08-25T14:37:19] DEBUG: active sides: 8

[Core] [2017-08-25T14:37:19] DEBUG: desk Default window is 0x00010ad6

[Core] [2017-08-25T14:37:19] DEBUG: switched to desk "Default"

[Core] [2017-08-25T14:37:19] DEBUG: desktop is now accessible

[Core] [2017-08-25T14:37:19] DEBUG: registered hotkey ScrollLock (id=ef14 mask=0000) as id=1

[Core] [2017-08-25T14:37:20] NOTE: started server, waiting for clients

[Core] [2017-08-25T14:37:20] DEBUG: event queue is ready

[Core] [2017-08-25T14:37:20] DEBUG: add pending events to buffer

[Core] [2017-08-25T14:37:20] DEBUG: screen "cguerra-lpc" shape changed

[Guest Andrew Nelless]

We've changed the way updates work to make things more scaleable and temporarily broke beta3 status indication, it'll be fixed shortly

The config reset and logout was deliberate because a large % of customers have zombie screens they can't remove. This won't be happening frequently, but we also needed to test what happens in the wild if we ever need to pull that trigger.

 

[jayvee]

40 minutes ago, cguerra said:

I am having the same exact issue all of a sudden, was presented with a signin and now signed in, after failing the first time, but now both boxes are black and not green as it used to be, came to the forums to see if others having an issue.

I'm in the same boat.  Re-logged in and screens stay black.  Win10x64 + MacOS 10.12.6

[Guest Andrew Nelless]

7 minutes ago, jayvee said:

I'm in the same boat.  Re-logged in and screens stay black.  Win10x64 + MacOS 10.12.6

How about now ?

[cguerra]

Still dead in the water....

[Guest Andrew Nelless]

Tried messing with the screen layout? Any errors in the log? (press `)

You might have to restart the program to green up again

[cguerra]

[Core] [2017-08-25T15:19:50] DEBUG: screen "cguerra-lpc" shape changed

[ UI ] [2017-08-25T15:19:52] INFO: write configuration file complete

[ UI ] [2017-08-25T15:19:52] ERROR: process exited with error code: 62097

[Core] [2017-08-25T15:19:52] INFO: drag and drop enabled

[Core] [2017-08-25T15:19:52] DEBUG: opening configuration "C:/Users/cguerra/AppData/Local/Symless/Synergy/synergy.conf"

[Core] [2017-08-25T15:19:52] DEBUG: configuration read successfully

[Core] [2017-08-25T15:19:52] DEBUG: screen shape: 0,0 1920x1080

[Core] [2017-08-25T15:19:52] DEBUG: window is 0x00040cd6

[Core] [2017-08-25T15:19:52] DEBUG: using desktop for drop target: C:\Users\cguerra\Desktop

[Core] [2017-08-25T15:19:52] DEBUG: adopting new buffer

[Core] [2017-08-25T15:19:52] DEBUG: opened display

[Core] [2017-08-25T15:19:52] DEBUG: active sides: 8

[Core] [2017-08-25T15:19:52] DEBUG: active sides: 8

[Core] [2017-08-25T15:19:52] DEBUG: desk Default window is 0x000a08b4

[Core] [2017-08-25T15:19:52] DEBUG: switched to desk "Default"

[Core] [2017-08-25T15:19:52] DEBUG: desktop is now accessible

[Core] [2017-08-25T15:19:52] DEBUG: registered hotkey ScrollLock (id=ef14 mask=0000) as id=1

[Core] [2017-08-25T15:19:52] NOTE: started server, waiting for clients

[Core] [2017-08-25T15:19:52] DEBUG: event queue is ready

[Core] [2017-08-25T15:19:52] DEBUG: add pending events to buffer

[Core] [2017-08-25T15:19:52] DEBUG: screen "cguerra-lpc" shape changed

[ UI ] [2017-08-25T15:19:55] INFO: write configuration file complete

[ UI ] [2017-08-25T15:19:55] ERROR: process exited with error code: 62097

[Core] [2017-08-25T15:19:55] INFO: drag and drop enabled

[Core] [2017-08-25T15:19:55] DEBUG: opening configuration "C:/Users/cguerra/AppData/Local/Symless/Synergy/synergy.conf"

[Core] [2017-08-25T15:19:55] DEBUG: configuration read successfully

[Core] [2017-08-25T15:19:55] DEBUG: screen shape: 0,0 1920x1080

[Core] [2017-08-25T15:19:55] DEBUG: window is 0x00050cca

[Core] [2017-08-25T15:19:55] DEBUG: using desktop for drop target: C:\Users\cguerra\Desktop

[Core] [2017-08-25T15:19:55] DEBUG: adopting new buffer

[Core] [2017-08-25T15:19:55] DEBUG: opened display

[Core] [2017-08-25T15:19:55] DEBUG: active sides: 0

[Core] [2017-08-25T15:19:55] DEBUG: active sides: 0

[Core] [2017-08-25T15:19:55] DEBUG: desk Default window is 0x00050cd6

[Core] [2017-08-25T15:19:55] DEBUG: switched to desk "Default"

[Core] [2017-08-25T15:19:55] DEBUG: desktop is now accessible

[Core] [2017-08-25T15:19:55] DEBUG: registered hotkey ScrollLock (id=ef14 mask=0000) as id=1

[Core] [2017-08-25T15:19:55] NOTE: started server, waiting for clients

[Core] [2017-08-25T15:19:55] DEBUG: event queue is ready

[Core] [2017-08-25T15:19:55] DEBUG: add pending events to buffer

[Core] [2017-08-25T15:19:55] DEBUG: screen "cguerra-lpc" shape changed

[ UI ] [2017-08-25T15:19:58] INFO: write configuration file complete

[ UI ] [2017-08-25T15:19:58] ERROR: process exited with error code: 62097

[Core] [2017-08-25T15:19:59] INFO: drag and drop enabled

[Core] [2017-08-25T15:19:59] DEBUG: opening configuration "C:/Users/cguerra/AppData/Local/Symless/Synergy/synergy.conf"

[Core] [2017-08-25T15:19:59] DEBUG: configuration read successfully

[Core] [2017-08-25T15:19:59] DEBUG: screen shape: 0,0 1920x1080

[Core] [2017-08-25T15:19:59] DEBUG: window is 0x000c08b4

[Core] [2017-08-25T15:19:59] DEBUG: using desktop for drop target: C:\Users\cguerra\Desktop

[Core] [2017-08-25T15:19:59] DEBUG: adopting new buffer

[Core] [2017-08-25T15:19:59] DEBUG: opened display

[Core] [2017-08-25T15:19:59] DEBUG: active sides: 8

[Core] [2017-08-25T15:19:59] DEBUG: active sides: 8

[Core] [2017-08-25T15:19:59] DEBUG: desk Default window is 0x00060cca

[Core] [2017-08-25T15:19:59] DEBUG: switched to desk "Default"

[Core] [2017-08-25T15:19:59] DEBUG: desktop is now accessible

[Core] [2017-08-25T15:19:59] DEBUG: registered hotkey ScrollLock (id=ef14 mask=0000) as id=1

[Core] [2017-08-25T15:19:59] NOTE: started server, waiting for clients

[Core] [2017-08-25T15:19:59] DEBUG: event queue is ready

[Core] [2017-08-25T15:19:59] DEBUG: add pending events to buffer

[Core] [2017-08-25T15:19:59] DEBUG: screen "cguerra-lpc" shape changed

[ UI ] [2017-08-25T15:20:01] INFO: write configuration file complete

[ UI ] [2017-08-25T15:20:01] ERROR: process exited with error code: 62097

[Core] [2017-08-25T15:20:01] INFO: drag and drop enabled

[Core] [2017-08-25T15:20:01] DEBUG: opening configuration "C:/Users/cguerra/AppData/Local/Symless/Synergy/synergy.conf"

[Core] [2017-08-25T15:20:01] DEBUG: configuration read successfully

[Core] [2017-08-25T15:20:01] DEBUG: screen shape: 0,0 1920x1080

[Core] [2017-08-25T15:20:01] DEBUG: window is 0x00070cd6

[Core] [2017-08-25T15:20:01] DEBUG: using desktop for drop target: C:\Users\cguerra\Desktop

[Core] [2017-08-25T15:20:01] DEBUG: adopting new buffer

[Core] [2017-08-25T15:20:01] DEBUG: opened display

[Core] [2017-08-25T15:20:01] DEBUG: active sides: 0

[Core] [2017-08-25T15:20:01] DEBUG: active sides: 0

[Core] [2017-08-25T15:20:01] DEBUG: desk Default window is 0x000d08b4

[Core] [2017-08-25T15:20:01] DEBUG: switched to desk "Default"

[Core] [2017-08-25T15:20:01] DEBUG: desktop is now accessible

[Core] [2017-08-25T15:20:01] DEBUG: registered hotkey ScrollLock (id=ef14 mask=0000) as id=1

[Core] [2017-08-25T15:20:01] NOTE: started server, waiting for clients

[Core] [2017-08-25T15:20:01] DEBUG: event queue is ready

[Core] [2017-08-25T15:20:01] DEBUG: add pending events to buffer

[Core] [2017-08-25T15:20:01] DEBUG: screen "cguerra-lpc" shape changed

[ UI ] [2017-08-25T15:20:04] INFO: write configuration file complete

[ UI ] [2017-08-25T15:20:04] ERROR: process exited with error code: 62097

[Core] [2017-08-25T15:20:04] INFO: drag and drop enabled

[Core] [2017-08-25T15:20:04] DEBUG: opening configuration "C:/Users/cguerra/AppData/Local/Symless/Synergy/synergy.conf"

[Core] [2017-08-25T15:20:04] DEBUG: configuration read successfully

[Core] [2017-08-25T15:20:04] DEBUG: screen shape: 0,0 1920x1080

[Core] [2017-08-25T15:20:04] DEBUG: window is 0x00080cca

[Core] [2017-08-25T15:20:04] DEBUG: using desktop for drop target: C:\Users\cguerra\Desktop

[Core] [2017-08-25T15:20:04] DEBUG: adopting new buffer

[Core] [2017-08-25T15:20:04] DEBUG: opened display

[Core] [2017-08-25T15:20:04] DEBUG: active sides: 8

[Core] [2017-08-25T15:20:04] DEBUG: active sides: 8

[Core] [2017-08-25T15:20:04] DEBUG: desk Default window is 0x00080cd6

[Core] [2017-08-25T15:20:04] DEBUG: switched to desk "Default"

[Core] [2017-08-25T15:20:05] DEBUG: desktop is now accessible

[Core] [2017-08-25T15:20:05] DEBUG: registered hotkey ScrollLock (id=ef14 mask=0000) as id=1

[Core] [2017-08-25T15:20:05] NOTE: started server, waiting for clients

[Core] [2017-08-25T15:20:05] DEBUG: event queue is ready

[Core] [2017-08-25T15:20:05] DEBUG: add pending events to buffer

[Core] [2017-08-25T15:20:05] DEBUG: screen "cguerra-lpc" shape changed

[Guest Andrew Nelless]

Looks completely normal. Try hitting F12 one machine

What's the log like in the other machine ?

 

 

[cguerra]

Both my machines are still dark within the app on both sides.

F12 does nothing, brief green but back to dark.

Will have to reply from other machine the log, since I can't cut and paste across machines.

 

[cguerra]

[ UI ] [2017-08-25T15:24:04] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:07] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:07] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:10] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:10] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:13] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:13] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:16] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:16] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:19] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:19] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:22] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:22] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:25] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:25] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:28] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:28] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:31] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:31] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:34] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:34] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:37] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:37] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:40] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:40] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:43] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:43] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:46] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:46] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:49] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:49] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:52] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:52] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:55] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:55] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:24:58] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:24:58] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:01] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:01] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:04] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:04] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:07] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:07] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:10] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:10] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:13] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:13] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:16] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:16] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:19] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:19] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:21] DEBUG: claim to be server

[ UI ] [2017-08-25T15:25:21] INFO: write configuration file complete

[Core] [2017-08-25T15:25:21] INFO: drag and drop enabled

[Core] [2017-08-25T15:25:21] DEBUG: opening configuration "C:/Users/cguerra/AppData/Local/Symless/Synergy/synergy.conf"

[Core] [2017-08-25T15:25:21] DEBUG: configuration read successfully

[Core] [2017-08-25T15:25:22] DEBUG: screen shape: -1920,0 3840x1080 (multi-monitor)

[Core] [2017-08-25T15:25:22] DEBUG: window is 0x00070ab6

[Core] [2017-08-25T15:25:22] DEBUG: using desktop for drop target: C:\Users\cguerra\Desktop

[Core] [2017-08-25T15:25:22] DEBUG: adopting new buffer

[Core] [2017-08-25T15:25:22] DEBUG: opened display

[Core] [2017-08-25T15:25:22] DEBUG: active sides: 10

[Core] [2017-08-25T15:25:22] DEBUG: active sides: 10

[Core] [2017-08-25T15:25:22] DEBUG: desk Default window is 0x000a0be4

[Core] [2017-08-25T15:25:22] DEBUG: switched to desk "Default"

[Core] [2017-08-25T15:25:22] DEBUG: desktop is now accessible

[Core] [2017-08-25T15:25:22] DEBUG: registered hotkey ScrollLock (id=ef14 mask=0000) as id=1

[Core] [2017-08-25T15:25:22] NOTE: started server, waiting for clients

[Core] [2017-08-25T15:25:22] DEBUG: event queue is ready

[Core] [2017-08-25T15:25:22] DEBUG: add pending events to buffer

[Core] [2017-08-25T15:25:22] DEBUG: screen "ideapad" shape changed

[ UI ] [2017-08-25T15:25:22] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:22] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:25] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:25] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:28] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:28] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:31] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:31] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:34] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:34] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:37] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:37] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:40] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:40] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:43] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:43] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:46] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:46] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:49] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:49] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:52] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:52] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:55] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:55] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:25:58] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:25:58] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:26:01] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:26:01] DEBUG: retry in 3 seconds

[ UI ] [2017-08-25T15:26:04] DEBUG: can not find any successful connectivity result for the server screen: 104

[ UI ] [2017-08-25T15:26:04] DEBUG: retry in 3 seconds

[cguerra]

My network is up and running and works fine, nothing in my network topology has changed, no firewalls enabled.

[Benjamin Jacob]

I have the same issue.  Since the relogin issue my Win 10 and Mac clients will not go green.

[Guest Andrew Nelless]

What's happening now guys?

[cguerra]

Whatever magic u did - don't touch it....IT WORKS...thanks!

[Benjamin Jacob]

That worked.  My computers switched positions, but easy to fix.

[jayvee]

34 minutes ago, Andrew Nelless said:

How about now ?

I'm up and working now!  (Didn't change a thing)... so whatever you did, thanks!

[tzucker]

I am now getting a connectivity problem.  I added a third computer when the first two were working and now the server can't find the other two.  If I turn off synergy on the third machine.  I just get constant errors while synergy is trying to connect.  I sent the logs from the 2 machines.

[tzucker]

Code snippet from server:

[ UI ] [2017-08-28T13:15:40] DEBUG: claim to be server
[ UI ] [2017-08-28T13:15:40] DEBUG: can not find any successful connectivity result for the server screen: 381

[ UI ] [2017-08-28T13:15:40] DEBUG: retry in 3 seconds

[ UI ] [2017-08-28T13:15:42] DEBUG: can not find any successful connectivity result for the server screen: 381

[ UI ] [2017-08-28T13:15:42] DEBUG: retry in 3 seconds

[ UI ] [2017-08-28T13:15:43] DEBUG: can not find any successful connectivity result for the server screen: 29

[ UI ] [2017-08-28T13:15:43] DEBUG: retry in 3 seconds

[ UI ] [2017-08-28T13:15:43] DEBUG: can not find any successful connectivity result for the server screen: 381

[ UI ] [2017-08-28T13:15:43] DEBUG: retry in 3 seconds

[ UI ] [2017-08-28T13:15:45] DEBUG: can not find any successful connectivity result for the server screen: 381

[ UI ] [2017-08-28T13:15:45] DEBUG: retry in 3 seconds

[ UI ] [2017-08-28T13:15:46] DEBUG: can not find any successful connectivity result for the server screen: 29

[ UI ] [2017-08-28T13:15:46] DEBUG: retry in 3 seconds

 

end of snippet

I assume that screen 29 is the second machine (since I saw that error previously) and that 381 is the third computer.  To confuse things, Machine 1 - server has 2 displays, machine 2 has 2 displays and machine 3 has one display.

[Nick Bolton]

On 8/28/2017 at 6:18 PM, tzucker said:

I assume that screen 29 is the second machine (since I saw that error previously) and that 381 is the third computer.  To confuse things, Machine 1 - server has 2 displays, machine 2 has 2 displays and machine 3 has one display.

Looks like a connectivity issue, we'll address this in beta5.

[nick152]

i seem to be having this same problem. i successfully login and when go back to application it asks to sign in again. i recently bought a new computer and trying to get synergy on it...

[notafurry]

On 11/30/2019 at 5:17 PM, nick152 said:

i seem to be having this same problem. i successfully login and when go back to application it asks to sign in again. i recently bought a new computer and trying to get synergy on it...

Logged in to my (existing, working) Linux box; there's a config file, .config/Symless/Synergy.conf. Has five lines, four of which are profileID, screenID, userID (all with numeric values) and userToken (with a long string, possibly a hash value.)

Moved over to the new Windows 10 box. Disabled Synergy and shut down the helper. Next, opened RegEdit, searched for Symless and then Synergy, found a registry key with the same four names for key values. I left the screenID set to the default but changed the other three to match the values from the Linux box. Rebooted, opened Synergy, all working normally.

Something's b0rked in the registration process, but if you've got one working system it should be possible to find the values you need to get it working.

[pippin]

It's the same error.. please check your sign server

https://v1.api.cloud.symless.com/login/with-symless?code=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&state=2hpAiVg0hxHwcmOzqbvDnHK2

 

synergy-service.log

[ Service ] [2019-12-03T04:55:50] debug: retrying websocket connection now
[ Service ] [2019-12-03T04:55:50] debug: connecting websocket: pubsub1.cloud.symless.com:443
[ Service ] [2019-12-03T04:55:51] error: websocket handshake error 3: WebSocket upgrade handshake failed
[ Service ] [2019-12-03T04:55:51] error: websocket handshake response 400: Bad Request

Edited December 6, 2019 by pippin

[Fory]

I am having the same issue with Mac OS. Can you give me the workaround?

[TonyChong]

Same Problem on Windows 10, December 2019 nothing around this problem, I already try so many things, copy register from the regedit, configs, ETC, Nothing work, and when it work it has the same name of the secondary PC which where I take the keys, How many day we should wait for fix this problem. I almost crying T_T

[tzucker]

I have almost given up.  I am using TeamViewer instead.