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WARNING: cursor may not be visible


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Mac server v1.8.8-stable-25a8cb2
Linux (fedora 26) client v1.8.8-stable-25a8cb2

whenever i try to move the cursor from mac to linux i get the below error:
[2017-08-04T15:37:16] WARNING: cursor may not be visible

Additionally, no keystrokes were sent either.

Log below (there was a couple client restarts):

[2017-08-04T15:26:57] INFO: starting server
[2017-08-04T15:26:57] INFO: config file: /var/folders/qp/gj0vd1d16j35x6_nxy_bwv6h0000gn/T/Synergy.u82039
[2017-08-04T15:26:57] INFO: log level: INFO
[2017-08-04T15:26:57] INFO: drag and drop enabled
[2017-08-04T15:26:57] NOTE: started server, waiting for clients
2017-08-04 15:26:57.733 synergys[82045:4614701] starting cocoa loop
[2017-08-04T15:26:59] INFO: OpenSSL 1.0.2 22 Jan 2015
[2017-08-04T15:26:59] INFO: accepted secure socket
[2017-08-04T15:26:59] INFO: AES256-GCM-SHA384       TLSv1.2 Kx=RSA      Au=RSA  Enc=AESGCM(256) Mac=AEAD
[2017-08-04T15:26:59] NOTE: accepted client connection
[2017-08-04T15:26:59] NOTE: client "phantom" has connected
[2017-08-04T15:27:01] INFO: switch from "Specter.local" to "phantom" at 0,577
[2017-08-04T15:27:01] INFO: leaving screen
[2017-08-04T15:27:01] INFO: screen "Specter.local" updated clipboard 0
[2017-08-04T15:27:01] INFO: screen "Specter.local" updated clipboard 1
[2017-08-04T15:27:06] INFO: switch from "phantom" to "Specter.local" at 2736,63
[2017-08-04T15:27:06] INFO: entering screen
[2017-08-04T15:29:23] INFO: screen "phantom" grabbed clipboard 0 from "Specter.local"
[2017-08-04T15:29:24] INFO: screen "phantom" updated clipboard 0
[2017-08-04T15:29:24] INFO: screen "phantom" grabbed clipboard 1 from "Specter.local"
[2017-08-04T15:29:24] WARNING: cursor may not be visible
[2017-08-04T15:29:24] INFO: switch from "Specter.local" to "phantom" at 0,835
[2017-08-04T15:29:24] INFO: leaving screen
[2017-08-04T15:29:24] INFO: screen "phantom" updated clipboard 1
[2017-08-04T15:29:26] INFO: switch from "phantom" to "Specter.local" at 2859,612
[2017-08-04T15:29:26] INFO: entering screen
[2017-08-04T15:29:27] INFO: switch from "Specter.local" to "phantom" at 0,370
[2017-08-04T15:29:27] INFO: leaving screen
[2017-08-04T15:29:27] WARNING: cursor may not be visible
[2017-08-04T15:29:27] WARNING: cursor may not be visible
[2017-08-04T15:29:27] INFO: switch from "phantom" to "Specter.local" at 2863,201
[2017-08-04T15:29:27] INFO: entering screen
[2017-08-04T15:29:31] INFO: switch from "Specter.local" to "phantom" at 0,792
[2017-08-04T15:29:31] INFO: leaving screen
[2017-08-04T15:29:31] WARNING: cursor may not be visible
[2017-08-04T15:29:36] INFO: switch from "phantom" to "Specter.local" at 2811,158
[2017-08-04T15:29:36] INFO: entering screen
[2017-08-04T15:29:38] WARNING: cursor may not be visible
[2017-08-04T15:29:38] INFO: switch from "Specter.local" to "phantom" at 0,798
[2017-08-04T15:29:38] INFO: leaving screen
[2017-08-04T15:29:44] INFO: switch from "phantom" to "Specter.local" at 2834,899
[2017-08-04T15:29:44] INFO: entering screen
[2017-08-04T15:29:48] INFO: switch from "Specter.local" to "phantom" at 0,995
[2017-08-04T15:29:48] INFO: leaving screen
[2017-08-04T15:29:48] WARNING: cursor may not be visible
[2017-08-04T15:29:49] INFO: switch from "phantom" to "Specter.local" at 2858,539
[2017-08-04T15:29:49] INFO: entering screen
[2017-08-04T15:32:02] ERROR: ssl error occurred (system call failure)
[2017-08-04T15:32:02] ERROR: eof violates ssl protocol
[2017-08-04T15:32:02] NOTE: client "phantom.marqnet.mu.edu" has disconnected
[2017-08-04T15:32:03] INFO: OpenSSL 1.0.2 22 Jan 2015
[2017-08-04T15:32:03] INFO: accepted secure socket
[2017-08-04T15:32:03] INFO: AES256-GCM-SHA384       TLSv1.2 Kx=RSA      Au=RSA  Enc=AESGCM(256) Mac=AEAD
[2017-08-04T15:32:03] NOTE: accepted client connection
[2017-08-04T15:32:03] NOTE: client "phantom" has connected
[2017-08-04T15:32:26] INFO: switch from "Specter.local" to "phantom" at 0,628
[2017-08-04T15:32:26] INFO: leaving screen
[2017-08-04T15:32:26] WARNING: cursor may not be visible
[2017-08-04T15:32:27] INFO: switch from "phantom" to "Specter.local" at 2694,353
[2017-08-04T15:32:27] INFO: entering screen
[2017-08-04T15:32:30] INFO: screen "Specter.local" grabbed clipboard 0 from "phantom"
[2017-08-04T15:32:30] INFO: screen "Specter.local" grabbed clipboard 1 from "phantom"
[2017-08-04T15:37:07] INFO: switch from "Specter.local" to "phantom" at 0,995
[2017-08-04T15:37:07] INFO: leaving screen
[2017-08-04T15:37:07] WARNING: cursor may not be visible
[2017-08-04T15:37:07] INFO: screen "Specter.local" updated clipboard 0
[2017-08-04T15:37:07] INFO: screen "Specter.local" updated clipboard 1
[2017-08-04T15:37:08] INFO: switch from "phantom" to "Specter.local" at 2876,647
[2017-08-04T15:37:08] INFO: entering screen
[2017-08-04T15:37:09] INFO: switch from "Specter.local" to "phantom" at 0,1212
[2017-08-04T15:37:09] INFO: leaving screen
[2017-08-04T15:37:09] WARNING: cursor may not be visible
[2017-08-04T15:37:09] INFO: switch from "phantom" to "Specter.local" at 2877,520
[2017-08-04T15:37:09] INFO: entering screen
[2017-08-04T15:37:10] INFO: switch from "Specter.local" to "phantom" at 0,896
[2017-08-04T15:37:10] INFO: leaving screen
[2017-08-04T15:37:10] WARNING: cursor may not be visible
[2017-08-04T15:37:11] INFO: switch from "phantom" to "Specter.local" at 2864,484
[2017-08-04T15:37:11] INFO: entering screen
[2017-08-04T15:37:16] INFO: switch from "Specter.local" to "phantom" at 0,883
[2017-08-04T15:37:16] INFO: leaving screen
[2017-08-04T15:37:16] WARNING: cursor may not be visible
[2017-08-04T15:37:25] INFO: switch from "phantom" to "Specter.local" at 2858,230
[2017-08-04T15:37:25] INFO: entering screen

 

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i got the following error when trying the trick from the above comment:
 

No such schema “org.gnome.settings-daemon.plugins.cursor”

 

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server debug log:
MODERATOR NOTE: DEBUG LOG HAS BEEN REMOVED TO INCREASE EASE OF READABILITY. 

-- KELVIN TRAN

 

Edited by Kelvin Tran
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client debug log

MODERATOR NOTE: DEBUG LOG HAS BEEN REMOVED TO INCREASE EASE OF READABILITY.

-- KELVIN TRAN

 

Edited by Kelvin Tran
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Kelvin Tran

From reading your logs, it would seem that Synergy is indeed registering your action of moving the mouse cursor from one system to the other. The warning that you're experiencing is completely normal. As Synergy has to do this through Wi-Fi in most cases, it has to expect latency and it's just warning you of that. Even with Ethernet, there is still a tiny bit of latency that you have to prepare for.

Are you even seeing the mouse cursor or are you just concerned about the warning in the logs? If you're not seeing the mouse cursor, try clicking around for a couple of seconds. If not, come back here and the community can help you troubleshoot further.

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Unfortunately neither mouse nor keyboard actions are being registering on the client.  the screen will wake up but that is about all.  The only thing i can think of (at the moment) is that selinux is preventing synergy from working properly.  I will try to disable that next time i'm at the office.

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Paul Suarez

Hi everyone! Can you try using v1.9.0rc3 from the tagged thread below? Please let us know how it works after trying that version.

 

 

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with the new version i get a steady stream of the following warning just by moving the mouse:

[2017-08-14T10:01:37] WARNING: unknown quartz event type: 0x1d

 

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  • 1 year later...

I have version 1.10.1-stable-894124e and I experience the 'WARNING: cursor may not be visible'. My cursor completely disappeared and I have to restart both of my computers. This is not good.

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  • 1 year later...

I'm getting the same error. I just signed up for Synergy because I bought a new imac and want to be able to work on them both at the same time but it worked for about 2 seconds and let me drag a file over to the new mac and then it had that error message about Sursor may not be visible and it wont let me bring my mouse over onto the old mac...i have to go back to using two mouses and keyboards...
 

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My old mac is a MacOS Mojave Processor 3.2 Ghz Intel Core  i5. The new one is MacOS Catalina version 10.15.1 processor 6-Core Intel Core i5

It also keeps freezing up my computer and not working. I restarted and logged back in and it worked for a little while and then as soon as i try drag and drop it froze again and the app wont even re-open on old computer. New computer it opens but has a error message:

The executable /application/synergy.app/contents/macOS/cynergs could not be successfully started although it does exist. Please check if you have sufficient permission to run this program....

But it was just working before it crashed... Also i am using the paid version for single person.
 

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Patrick Heusser

Same problem but the funny thing is, it worked for more than a day perfectly. It just started - without even doing anything on the computer... I also have a mac and a pc connected.

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I'm using 2 Imacs, IOS Catalina, my cursor or my keyboard are not been seen by client computer at all.  Below is the LOG for the 2 computers.Please help.

The Imac that is currently the server 

[2020-03-12T09:28:04] NOTE: accepted client connection

[2020-03-12T09:28:04] NOTE: client "1" has connected

[2020-03-12T09:28:18] NOTE: client "1" has disconnected

[2020-03-12T09:28:18] NOTE: accepted client connection

[2020-03-12T09:28:18] NOTE: client "1" has connected

 

The Client Imac ir reads 

[2020-03-12T09:28:18] NOTE: conecting to 192.168.1.129' : 192.168.1.129:24800

2020-03-12 09;28;18.523  synergyc [1065:22740] starting cocoa loop 

[2020-03-12T09:28:18] Warning: curor may not be visible 

[2020-03-12T09:28:18] NOTE: connected to server

Edited by Ezekiel
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  • 2 years later...
P Terry from the ATX

I'm getting the same error message with a Windows 10 in control and a Mac M1 mini as the subservient computer.  

 

WARNING: cursor may not be visible.  

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