BARTRON Posted August 4, 2017 Share Posted August 4, 2017 hi, in short i restart my macs today and when run synergy i had msg i need to upgrade to beta3, so i did, and run on both computers, and i have synergy open like in screenshot below and i can move both computer around (screens) so on both synergy programs i can see changes are made screen change location etc... (so they must be connected) but i cant move mouse across screen I use Mac os sierra (macbook 13") hackintosh - sierra (it worked fine with all other versions before even beta2) i dont know how to include logs so if you let me know i will do so Link to comment Share on other sites More sharing options...
BARTRON Posted August 4, 2017 Author Share Posted August 4, 2017 ive noticed one more thing, i think before upgrade one of the screen was green ? Link to comment Share on other sites More sharing options...
BARTRON Posted August 4, 2017 Author Share Posted August 4, 2017 https://synergy-logs.symless.com/2017-08-04/718-2017-08-04T18-39-25.log Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted August 4, 2017 Synergy Team Share Posted August 4, 2017 Hey, here's how to send us logs Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted August 4, 2017 Synergy Team Share Posted August 4, 2017 Ah, you beat me to it. Here's the culprit... Quote [ UI ] [2017-08-04T07:25:22] ERROR: Reply status code: 502 Our cloud server is experiencing problems right now. @Andrew Nelless is working frantically to try and fix this, so please sit tight. Link to comment Share on other sites More sharing options...
BARTRON Posted August 4, 2017 Author Share Posted August 4, 2017 i figure ity out from logs, it appers my ip is wrong bartron pc is 192.168.7.10 not .19 the other macbook is .16 Link to comment Share on other sites More sharing options...
BARTRON Posted August 4, 2017 Author Share Posted August 4, 2017 oh ok so its not me Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted August 4, 2017 Synergy Team Share Posted August 4, 2017 Yeah, we invited more people to the beta than we could handle. We're going to fix these cloud issues before we invite more people Link to comment Share on other sites More sharing options...
BARTRON Posted August 4, 2017 Author Share Posted August 4, 2017 i understand its not something to be fixed today ? i may just roll back to 1.8 as i need it working today Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted August 4, 2017 Synergy Team Share Posted August 4, 2017 It's actually something that we've been trying to fix for 2 days. The main problem is that the cloud client code isn't very server-friendly (we're fixing this in beta4). So right now as a temporary fix, we're trying to make the server more resilient (which is hard work). Edit: @Andrew Nelless is working on this right now! Link to comment Share on other sites More sharing options...
Dean Landon Posted August 4, 2017 Share Posted August 4, 2017 Nick, how long before beta 4 is available? Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted August 5, 2017 Synergy Team Share Posted August 5, 2017 The beta4 release will be in about 3 weeks. Link to comment Share on other sites More sharing options...
Paul Suarez Posted August 5, 2017 Share Posted August 5, 2017 On 8/5/2017 at 1:51 AM, BARTRON said: i understand its not something to be fixed today ? i may just roll back to 1.8 as i need it working today Hi @BARTRON. Can you try to check now if it lets you connect? Link to comment Share on other sites More sharing options...
BARTRON Posted August 5, 2017 Author Share Posted August 5, 2017 ok hold on, i have download it again as ive downgrade to 1.8, be back in 10 min Link to comment Share on other sites More sharing options...
Dean Landon Posted August 5, 2017 Share Posted August 5, 2017 Paul, whatever you guys did yesterday to fix the problem, beta 3 feels more stable on my end. Thanks! Link to comment Share on other sites More sharing options...
BARTRON Posted August 5, 2017 Author Share Posted August 5, 2017 yey, shes alive ! all good here, its working again thx Link to comment Share on other sites More sharing options...
BARTRON Posted August 5, 2017 Author Share Posted August 5, 2017 and yes, it might be just me, but its more responsive? Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted August 6, 2017 Synergy Team Share Posted August 6, 2017 6 hours ago, Dean Landon said: Paul, whatever you guys did yesterday to fix the problem, beta 3 feels more stable on my end. Thanks! I think you might have @Andrew Nelless to thank for this (he's been frantically fixing the cloud config server over the weekend). But we do owe @Paul Suarez thanks for troubleshooting. Thanks Paul! 6 hours ago, BARTRON said: yey, shes alive ! all good here, its working again thx Excellent! Glad you're excited 6 hours ago, BARTRON said: and yes, it might be just me, but its more responsive? Do you mean the mouse movements or the user interface? Link to comment Share on other sites More sharing options...
BARTRON Posted August 6, 2017 Author Share Posted August 6, 2017 oh sorry yes, mouse movement moving between screens seemce to be more responsive, better latency ? maybe . @Nick Bolton Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted August 7, 2017 Synergy Team Share Posted August 7, 2017 20 hours ago, BARTRON said: oh sorry yes, mouse movement moving between screens seemce to be more responsive, better latency ? maybe . @Nick Bolton What version did you have before, 1.8 or 1.9? Link to comment Share on other sites More sharing options...
BARTRON Posted August 9, 2017 Author Share Posted August 9, 2017 that was 1.8, sorry for delay i was away for 3 days Link to comment Share on other sites More sharing options...
Synergy Team Nick Bolton Posted August 10, 2017 Synergy Team Share Posted August 10, 2017 11 hours ago, BARTRON said: that was 1.8, sorry for delay i was away for 3 days Ah yes, we fixed a mouse lag issue since then (it's also fixed in 1.9). Link to comment Share on other sites More sharing options...
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