Sergio Garcia Posted August 4, 2017 Share Posted August 4, 2017 I'm using the following setup: Client - Windows 10 64bit (Synergy version: 1.8.8-Stable-25a8cb2) Server - Linux Ubuntu 16.04 LTS (Synergy version 1.6.2) On the client I'm getting the error message: Warning: Failed to connect to server: incompatible client 1.5 -If I use the Win PC as Server and the Linux as client, synergy works, but in this case I need the Linux PC as Server. Thanks for the help. Link to comment Share on other sites More sharing options...
Paul Suarez Posted August 5, 2017 Share Posted August 5, 2017 Hi @Sergio Garcia. Please take a screenshot of Synergy's information (Help> About Synergy...) and post it here. Thanks! Link to comment Share on other sites More sharing options...
Malik Posted August 6, 2017 Share Posted August 6, 2017 I'm having the same problem. how to handle it Link to comment Share on other sites More sharing options...
dan lardner Posted August 6, 2017 Share Posted August 6, 2017 joe, client wont connect. here is my screen shots. help, please. thanks. Link to comment Share on other sites More sharing options...
Paul Suarez Posted August 8, 2017 Share Posted August 8, 2017 Hey @dan lardner. Based on the screenshot. It doesn't show an SSL fingerprint generated. That could be the reason why it doesn't work. Make sure for it to have an SSL fingerprint shown on all of the machines before trying to connect. You can try turning the SSL off and then on again for it to generate the SSL fingerprint. Link to comment Share on other sites More sharing options...
ZSasha Posted August 8, 2017 Share Posted August 8, 2017 The same issue with me: Server - Ubuntu 16.04.2 LTS, Synergy 1.6.2 Client: Windows 7 x64, Synergy 1.8.8-stable-25a8cb2 / Build date: 16 March 2017 Synergy basic, NO SSL. When press "Start" on the CLIENT, it gives me: NOTE: connecting to '10.150.48.52': 10.150.48.52:24800 WARNING: failed to connect to server: incompatible client 1.5 On the server: 2017-08-09T11:22:58 NOTE: new client disconnected /build/synergy-CUL4K_/synergy-1.6.2/src/lib/server/ClientProxyUnknown.cpp,282 2017-08-09T11:22:59 NOTE: accepted client connection /build/synergy-CUL4K_/synergy-1.6.2/src/lib/server/ClientListener.cpp,137 2017-08-09T11:22:59 NOTE: new client disconnected /build/synergy-CUL4K_/synergy-1.6.2/src/lib/server/ClientProxyUnknown.cpp,282 2017-08-09T11:23:00 NOTE: accepted client connection /build/synergy-CUL4K_/synergy-1.6.2/src/lib/server/ClientListener.cpp,137 Just bought your app and can't use it. Please FIX!! Link to comment Share on other sites More sharing options...
BSlosman Posted August 9, 2017 Share Posted August 9, 2017 I am having the same issue and client messages as ZSasha when trying to have Ubuntu 16.04 Synergy server and windows 10 client. If I have the windows 10 synergy take role of client it works fine, but when the Ubuntu synergy acts as server I get same issues and log responses. A similar setup at home worked with same windows 10 client. The only difference was the Ubuntu 16.04 server at home was running an Intel CPU rather than an AMD. The only reason I purchased this was so that I could avoid setting up a KVM at work. I am also waiting a response. Link to comment Share on other sites More sharing options...
dan lardner Posted August 9, 2017 Share Posted August 9, 2017 gear paul. i still have trouble. client wont connect. Link to comment Share on other sites More sharing options...
dan lardner Posted August 9, 2017 Share Posted August 9, 2017 1 hour ago, BSlosman said: I am having the same issue and client messages as ZSasha when trying to have Ubuntu 16.04 Synergy server and windows 10 client. If I have the windows 10 synergy take role of client it works fine, but when the Ubuntu synergy acts as server I get same issues and log responses. A similar setup at home worked with same windows 10 client. The only difference was the Ubuntu 16.04 server at home was running an Intel CPU rather than an AMD. The only reason I purchased this was so that I could avoid setting up a KVM at work. I am also waiting a response. i love synergy, i've had it for years. i just wish it would start working again. Link to comment Share on other sites More sharing options...
dan lardner Posted August 9, 2017 Share Posted August 9, 2017 i'm crying over here. Link to comment Share on other sites More sharing options...
Malik Posted August 10, 2017 Share Posted August 10, 2017 I am also waiting a response Link to comment Share on other sites More sharing options...
BSlosman Posted August 10, 2017 Share Posted August 10, 2017 Solved/Success: What I did ... 1. Completely remove Synergy from Ubuntu 16.04 using Ubuntu software (you may have to reboot if you have not done so since install to populate Ubuntu software) 2. Go to Files and search for Synergy (Activate hidden files with Ctrl-h) 3. Delete anything Synergy related (besides .deb file downloaded) and empty trash 4. Reboot system (precautionary) 5. open terminal in directory of .deb file 6. install manually with: sudo dpkg -i synergy-v1.8.8-stable-25a8cb2-Linux-x86_64.deb 7. I had an error on the first try that said: Package libavahi-compat-libdnssd1 is not installed. 7a. If you have this error type: sudo apt-get install libavahi-compat-libdnssd1 7b. repeat step 6 8. You should now be able to start synergy from dash, and activate it by entering key Issue: it seems that if you attempt to install Synergy from Nautilus or your web browser that after you click install the first time for version 1.8xxxx that Ubuntu switches to installing version 1.6xxx. Manually installing as above ensures that the correct version is installed on Ubuntu 16.04. Synergy: you are welcome to reimburse me with an additional software key for my trouble at my listed email address for the troubleshooting Link to comment Share on other sites More sharing options...
ZSasha Posted August 10, 2017 Share Posted August 10, 2017 Confirm, it WORKS!! Have no idea how or why, but it works! One thing I noticed when I tried to install the app first time was that it did NOT ask me about key. Only client asked. Now when I manually installed server from command line - it also asked me for my key so may be indeed an old version is kept in Ubuntu repos or I have no idea. Anyway - it works, yey!! Link to comment Share on other sites More sharing options...
Malik Posted August 12, 2017 Share Posted August 12, 2017 On 8/10/2017 at 9:50 PM, BSlosman said: Solved/Success: What I did ... 1. Completely remove Synergy from Ubuntu 16.04 using Ubuntu software (you may have to reboot if you have not done so since install to populate Ubuntu software) 2. Go to Files and search for Synergy (Activate hidden files with Ctrl-h) 3. Delete anything Synergy related (besides .deb file downloaded) and empty trash 4. Reboot system (precautionary) 5. open terminal in directory of .deb file 6. install manually with: sudo dpkg -i synergy-v1.8.8-stable-25a8cb2-Linux-x86_64.deb 7. I had an error on the first try that said: Package libavahi-compat-libdnssd1 is not installed. 7a. If you have this error type: sudo apt-get install libavahi-compat-libdnssd1 7b. repeat step 6 8. You should now be able to start synergy from dash, and activate it by entering key Issue: it seems that if you attempt to install Synergy from Nautilus or your web browser that after you click install the first time for version 1.8xxxx that Ubuntu switches to installing version 1.6xxx. Manually installing as above ensures that the correct version is installed on Ubuntu 16.04. Synergy: you are welcome to reimburse me with an additional software key for my trouble at my listed email address for the troubleshooting Thanks Link to comment Share on other sites More sharing options...
dragon788 Posted May 10, 2018 Share Posted May 10, 2018 The instructions above are excellent and almost exactly what I use, the one difference is I use `sudo dpkg -i synergy-v1.8.8* || sudo apt-get install -f -y` which will automatically install the missing dependencies that the `dpkg` install is complaining about. Link to comment Share on other sites More sharing options...
blubbi321 Posted February 11, 2019 Share Posted February 11, 2019 I ran into here because the download page incorrectly links the debian .deb instead of the ubuntu .deb (as mentioned here https://github.com/symless/synergy-core/issues/6420). The correct url for the ubuntu .deb is https://symless.com/synergy/download/direct?platform=ubuntu&architecture=x64 Using that everything just works as expected Link to comment Share on other sites More sharing options...
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