Macbook Pro constant progress bar and PC with a green block

[Sleepless in Seattle]

I cannot seem to get my Macbook Pro to connect.. it shows a block with a constant progress bar and the PC has a green block.   Both have been restarted.  I can move the blocks around and the block changes show on both machines but the Macbook Pro will not give a solid green block.  Any suggestions?

[Paul Suarez]

Have you used Synergy v1.x prior to use v2 @Sleepless in Seattle?

[Sleepless in Seattle]

No I have not.  This is my first version.

[Paul Suarez]

Have you tried uninstalling and re-installing it?

[Sleepless in Seattle]

Yep!  does the exact same things everytime!

[Paul Suarez]

I'll have to check with our developers on this @Sleepless in Seattle. They are already out of the office now. I'll check with them first thing in the morning tomorrow. I'll update you on this thread.

[Sleepless in Seattle]

thank you... but after reading the other threads I don't think there is a solution as of yet.

[Paul Suarez]

So long as they are on the same network and the firewall on each machine permits them to see and communicate with each other, it should work.

[Sleepless in Seattle]

My coworker is using the current version, not the beta, and his laptop/pc work.   We are on the same network... so theoretically this should work... I tried to get someone to help me just get the current version instead of the beta, I want something that works NOW.

[Paul Suarez]

What version do you mean @Sleepless in Seattle? is it the v1.8.8? If so, as long as you have paid for v1.x license you should be able to download it from https://symless.com/synergy/downloads after logging in.

[Sleepless in Seattle]

It is the "beta" version or the v2.x license.   The problem is I can't get the "beta" to work with the macbook pro.  My coworker has the v1.8.8 and he has no issues with the mac and his pc.  I thought it would be easier to go ahead and get the beta but I was mistaken and now I just want to get the product that works so I can get going.

[Nick Bolton]

@Sleepless in Seattle Could you open the log window by pressing the tilde key ( ` )? You can then right click on the log to upload your log to us (paste the link in your reply).