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Macbook Pro constant progress bar and PC with a green block


Sleepless in Seattle

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Sleepless in Seattle

I cannot seem to get my Macbook Pro to connect.. it shows a block with a constant progress bar and the PC has a green block.   Both have been restarted.  I can move the blocks around and the block changes show on both machines but the Macbook Pro will not give a solid green block.  Any suggestions?

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Paul Suarez

I'll have to check with our developers on this @Sleepless in Seattle. They are already out of the office now. I'll check with them first thing in the morning tomorrow. I'll update you on this thread.

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Sleepless in Seattle

thank you... but after reading the other threads I don't think there is a solution as of yet.

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Paul Suarez

So long as they are on the same network and the firewall on each machine permits them to see and communicate with each other, it should work.

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Sleepless in Seattle

My coworker is using the current version, not the beta, and his laptop/pc work.   We are on the same network... so theoretically this should work... I tried to get someone to help me just get the current version instead of the beta, I want something that works NOW.

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Sleepless in Seattle

It is the "beta" version or the v2.x license.   The problem is I can't get the "beta" to work with the macbook pro.  My coworker has the v1.8.8 and he has no issues with the mac and his pc.  I thought it would be easier to go ahead and get the beta but I was mistaken and now I just want to get the product that works so I can get going.

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  • Synergy Team
Nick Bolton

@Sleepless in Seattle Could you open the log window by pressing the tilde key ( ` )? You can then right click on the log to upload your log to us (paste the link in your reply).

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