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the host has a problem, Logs


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Warden140

This error is not stopping to get on the screen by the way

 

[2017-05-12T16:27:25] INFO: starting new process

[2017-05-12T16:27:25] INFO: activeDesktop:Default

[2017-05-12T16:27:25] ERROR: could not get session id for process id 14956

[2017-05-12T16:27:25] INFO: starting new process

[2017-05-12T16:27:25] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-05-12T16:27:26] ERROR: failed to launch, error: process immediately stopped

[2017-05-12T16:27:26] INFO: backing off, wait=2s, failures=1

[2017-05-12T16:27:28] INFO: starting new process

[2017-05-12T16:27:28] INFO: activeDesktop:Default

[2017-05-12T16:27:28] ERROR: could not get session id for process id 15088

[2017-05-12T16:27:28] INFO: starting new process

[2017-05-12T16:27:28] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-05-12T16:27:29] ERROR: failed to launch, error: process immediately stopped

[2017-05-12T16:27:29] INFO: backing off, wait=4s, failures=2

[2017-05-12T16:27:33] INFO: starting new process

[2017-05-12T16:27:33] INFO: activeDesktop:Default

[2017-05-12T16:27:33] ERROR: could not get session id for process id 13192

[2017-05-12T16:27:33] INFO: starting new process

[2017-05-12T16:27:33] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-05-12T16:27:34] ERROR: failed to launch, error: process immediately stopped

[2017-05-12T16:27:34] INFO: backing off, wait=6s, failures=3

[2017-05-12T16:27:39] INFO: watchdog status: error

[2017-05-12T16:27:40] INFO: starting new process

[2017-05-12T16:27:40] INFO: activeDesktop:Default

[2017-05-12T16:27:40] ERROR: could not get session id for process id 4100

[2017-05-12T16:27:40] INFO: starting new process

[2017-05-12T16:27:40] INFO: drag and drop enabled

synergys.exe: no configuration available

[2017-05-12T16:27:41] ERROR: failed to launch, error: process immediately stopped

[2017-05-12T16:27:41] INFO: backing off, wait=8s, failures=4

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Paul Suarez
1 hour ago, Paul Suarez said:

Please configure both server and client first following the steps here on this knowledge base article.

Please follow the steps on that link carefully. The screen name should match and should reflect on the Server Configuration box.

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Paul Suarez

Please change your screen name to something that does not contain special characters (@, #, $, -, etc...). Also, can you confirm that your server machine is really set to use "Server" as the machine's screen name? To make it even more clear, you can provide me the screen name of each machine and tag which is server and client.

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Paul Suarez

Let's start by changing the name of your machines. Name your server machine as "Server" and your client as "Client."

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Paul Suarez
1 hour ago, Paul Suarez said:

Send me a screenshot showing both machine's Synergy interface.

 

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