Min-hyung 0 Posted February 8, 2017 Author Share Posted February 8, 2017 Hi I have purchased $19 basic, and then again $9 upgrade for pro version. I wonder if the pro version is automatically applied. Or, do I have to uninstall & re-download? Thanks. Link to post Share on other sites
Synergy Team Nick Bolton 407 Posted February 9, 2017 Synergy Team Share Posted February 9, 2017 Hi Min-hyung, Check out this article: Updating to Synergy Pro Did that help? Thanks, Nick Link to post Share on other sites
AlexR 0 Posted December 9, 2019 Share Posted December 9, 2019 Hi Nick, I have the same issue with an upgrade to pro. the pro version was purchased, but I don't know how to update it. Should I reinstall the app on all PCs? Please note, that following your link I get an error message Portal is currently not accessible and when trying to log in it prompts that my account has been suspended (see attached). Synergy version https://snapshots.symless.com/public/1.11.0-rc2/ macOS Catalina version 10.15.1 Thank you Link to post Share on other sites
AlexR 0 Posted December 10, 2019 Share Posted December 10, 2019 On 2/9/2017 at 4:00 PM, Nick Bolton said: Hi Min-hyung, Check out this article: Updating to Synergy Pro Did that help? Thanks, Nick Hey Nick, Portal is currently not accessible Link to post Share on other sites
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